Terms and Conditions

Glidemachines, LLC DBA KidRunner

KidRunner products comply with a variety of industry and manufacturing safety standards. Aspects of KidRunner's unique design are not accounted for in the existing industry standards so we do our best to design, test and validate all safety components regardless of not yet defined industry standards. Many of our parts and materials, exceed all existing standards. 

The purchaser and anybody using any KidRunner sports package including RUN, SKI and BIKE acknowledges and accepts that:

• There may be risk of injury from any activities associated with any form of physical fitness and sports equipment. 
• They knowingly and freely assume the risk of using KidRunner 
• They agree to release and hold harmless Glidemachines, LLC (DBA, KidRunner) from claims and liabilities of any type whatsoever which could result from using a KidRunner.
• That they will only use any KidRunner product within the safety, maintenance and performance guidelines provided by KidRunner.

Please feel free to contact us anytime with questions. We are always here to help. 

 Your Six Month Warranty - 

KidRunner rigorously tests its materials and performance. We proudly offer a SIX MONTH warranty against defects in materials and craftsmanship. We will replace free of charge including shipping any material or craftsmanship defect in part(s). The warranty does not cover: 

• Improper use or misuse of the product as defined in the Safety Manuals and supplemental information provided on this website and upon purchase. 
• Damaged caused by or resulting from normal wear and tear, abuse, etc. 

Our Return Policy - 

We provide a full money back return policy within two weeks of your purcahse. 

• Upon receipt of your KidRunner, please let us know if the carton or the product is damaged in anyway. We will work with you to make it right.
• We accept returns and honor a 100% money back guarantee within 2 weeks of your KidRunner delivery minus the cost of return shipping.
• Please contact us directly for all returns. We can help you process shipping labels and in some cases, extend our shipping discounts to you to lower your return costs.
• When you receive your KidRunner, please keep your packaging material for at least the first week. We can only honor the 100% refund if your KidRunner is returned well packaged and within the same carton.
• We consider, "well packaged" to be similar to the way it was packaged when you opened your carton.  
• For damaged returns, we will do our best to honor as much of full value as possible but may deduct refund amounts according to product condition. Our goal will always be a full refund to you.
• Please ensure that all of your KidRunner parts are included in the return carton. 

Thanks and enjoy your KidRunner adventure!