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Chaos Strikes Global Shipping - How it's Impacting our KidRunner Program

Chaos Strikes Global Shipping - How it's Impacting our KidRunner Program

Our #1 goal is to make staying active with your kids great. Period. Everything we do from innovation, safety, performance and our business strategy is aligned to that goal. The last thing we want is to mire our KidRunner community in global supply chain problems. But transparency is embedded in our core culture and we believe that the more information we share with you about what's going on, the better.

So here you go: 

It is not an overstatement to say that, "Chaos" has stuck the global supply chain; raw materials, labor shortages, factory closings, inflation and shipping constraints. KidRunner is part of that ecosystem. We work with world class suppliers in Asia and the US; all of whom are confronting the same challenges. 

What specific bottlenecks are impacting your KidRunner deliveries: 

 

 

What is KidRunner's Supply Chain Strategy? 

From a product/manufacturing perspective, KidRunner is a, "Kit"; one part of the kit is made in Asia and the other part in Colorado, USA. We converge those two kits in Bend, OR then ship to our customers via UPS. That means the kits can be complete but we can't combine them until we have received both kit components. 

In 2020, we made the decision to foster US economic activity by creating an innovative supply chain model. It's been a double edged sword in the COVID environment. The good part is that it indeed fosters more community based economic activity and ultimately will be a faster, more responsive solution for our customers. The bad part is that it creates an additional node in the supply chain that under these unexpected dynamics, can slow things down. 

What are our Customers' Options? 

  • Since day one, we've offered and honored 100% refunds for your pre-orders. We appreciate that nearly all of our pre-order customers continue to collaborate with us and wait. 
  • Unlike many companies, we use ZERO pre-order capital for production or to solve any of these unexpected problems. That means 100% of the deposits are always available to our pre-order customers. 
  • KidRunner is optimized for kids 6 months to nearly 5 years old. That means that even with delays, many of our parents will still get several years of great running together. 
  • We are pursuing many of the following strategies and offering them to our customers including expedited airfreight along with a surcharge which we hate! 

Doing what you love increases your sense of well begin and community.  Scrambled global supply chains and delayed product deliveries are not part of our vision. But like parenting, we start everyday doing the best we can to control what we can control and crossing our fingers on the rest. 

Move. Together. 

Will Warne

CEO/Founder

 

 

 

 

Viva Jonas and 360 Degrees Around the World -

Viva Jonas and 360 Degrees Around the World -

The human spirit is incredible. It's what inspires KidRunner. When Jonas Deichmann called us from Europe to ask if we could collaborate in support of his attempt to be the first person to Swim, Cycle and Run around the world, we said, "YES!"....Well, first we said, "Are you crazy...?". But the longer we spoke with him and did our research into his incredible accomplishments including 5 ultra adventure world records, we knew that we were talking to our favorite kind of crazy. 

We are proud to be part of Jonas's world class team of performance products designed to make the impossible, possible. Jonas tells the story way better than we do so we invite the global KidRunner community to follow Jonas on Instagram #jonas_deichmann, Facebook and on his web site. 

 

If you're like us, you'll marvel at his adventurism, tenacity and great spirit. And you might marvel at the world's only sports running stroller covering thousands of miles across beautiful Mexico. So if you're wondering, "Can KidRunner handle a 5K with my kid?"....wonder no longer! 

Con mucha suerte, Don Jonas! 

Your NexGen KidRunner is Around the Corner - PRE-ORDER COMMUNITY

Your NexGen KidRunner is Around the Corner - PRE-ORDER COMMUNITY

Hello to the KidRunner pre-order community and all of the other parents interested in what we are doing at KidRunner. We hope that you are as happy as we are about Spring. It has been an unprecedented year for everybody and the change of weather feels like the beginning of other positive things to come. 

We love doing full video productions but I couldn’t wait this time; I had to share my excitement with you. My twelve year old daughter and original KidRunner test pilot gave me thumbs up when I asked if she thought an iPhone video would work instead. So here you go. A brief video up-date on the status of your pre-order!

 From the new waist harness to the safety reflective logos, we’re loving everything about your new KidRunner. When Runner's Word magazine ranked KidRunner as the best sport jogger, they said we needed to make a folding cockpit. We agreed and we did! The new folding cockpit, extra stuff storage, easy, quick release wheels and the integrated sun and rain cover are all new to your KidRunner.

Runner's World Rankings Link

But the innovative design and advanced materials that make KidRunner a sport vs a stroller are all the same! And we love putting it next to a version of how most people still run with their kids….!

 

Over the next few weeks, we’ll be sharing more product details with you but I couldn’t wait to share at least this quick up-date. Crazy supply chain constraints still persist throughout the COVID driven network and they continue to challenge our production partners. But we’re all doing our best and we appreciate your teamwork with us. We remain on track to get the first shipments out by the end of June but again, strange headwinds still swirl around aspects of production. 

We are focused on everything that we can control and we are very optimistic about those things we can’t. It sounds a lot like parenting!

 

Look for more up-dates and always feel free to contact us anytime!

All the best,

 Will Warne

CEO/Founder

KidRunner, Bend, OR